go111 Privacy Policy — Your Information Is Our Responsibility
go111 treats the protection of your personal information as its highest priority. In this policy we make clear how your data is collected, used, and stored.
Introduction and Scope
go111 ("we", "us", or "the platform") is a trusted online casino and sports betting platform in Bangladesh. It is our core responsibility to ensure the protection and proper use of the personal information collected through the services you use on our website go111.cam.
This privacy policy applies to all services, websites, and related activities of go111. Please read this policy carefully, as it contains important information about your legal rights and responsibilities.
By using go111's services, you are agreeing to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform.
go111 reserves the right to amend this privacy policy. For any significant changes, we will note the updated date on this page.
What Information We Collect
go111 collects various types of information. Below we describe in detail what information is collected and how.
2.1 Identity Information
Information you provide at the time of account registration includes:
- Full name and date of birth
- Email address and mobile number
- National ID or passport number (for identity verification)
- Residential address
- Username and password
2.2 Financial Information
Information required to process transactions:
- bKash, Nagad, Rocket, or Upay account number
- Deposit and withdrawal history
- Bank account details (if applicable)
- Transaction date, time, and amount
2.3 Technical and Usage Information
Information collected automatically when you use the go111 platform:
- IP address and device identifier
- Browser type and operating system
- Gaming activity logs and history
- Session duration and page visit data
- Cookie and local storage data
2.4 Communication Information
Information collected when you contact us:
- Live chat conversation records
- Email correspondence
- Details of complaints and requests
- Survey or feedback form data
How We Use Information
go111 uses collected information only for specific, lawful, and transparent purposes.
Account Management
Information is used to create, verify, maintain, and secure your account. It is essential for carrying out the identity verification (KYC) process.
Financial Transactions
Information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, to ensure transaction security, and to prevent fraud.
Customer Support
Information is used to provide 24/7 live chat support in Bengali and to resolve your complaints and questions accurately.
Platform Development
Information is used to analyze usage patterns in order to improve service quality, add new features, and personalize your experience.
Responsible Gaming
Information is used to monitor your gaming activity to promote responsible gaming and to identify potentially problematic behavior and provide the necessary support.
Communication and Notifications
Information is used to send important account updates, new bonus offers, promotions, and security-related notifications.
Information Sharing with Third Parties
go111 does not sell your personal information or transfer it to third parties for commercial purposes. However, there are certain situations where sharing information may be necessary:
4.1 Payment Processors
The minimum information required to complete transactions via bKash, Nagad, Rocket, and Upay is shared with these payment providers. All such providers follow their own privacy policies.
4.2 Service Providers
Information may be shared with selected third parties for technology services, data analysis, and customer support. These providers follow our guidelines and strict confidentiality obligations.
4.3 Legal Obligations
go111 may disclose information when required by court order, lawful request from law enforcement, or applicable law. In such cases we will provide only the information legally required.
4.4 Fraud Prevention
Information may be shared with relevant authorities as needed to prevent financial fraud, money laundering, or other illegal activity.
go111 will never transfer your information to third parties for marketing or advertising purposes without your consent.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the go111 website to help improve your browsing experience.
Essential Cookies
These cookies are essential for the basic functionality of the website. They are required to maintain login sessions, ensure security, and navigate pages. Disabling them will prevent the website from working properly.
Performance Cookies
These cookies help us understand which pages are used most and where there is room for improvement. The information collected is analyzed in aggregate and is not used to identify any individual.
Functionality Cookies
These cookies are used to remember your preferences — such as language selection and layout settings. They make your platform experience more personalized and convenient.
Cookie Controls
You can control or delete cookies from your browser settings. Keep in mind that disabling essential cookies may cause some go111 services to not work properly.
Data Security Measures
go111 applies industry-standard security measures to protect your personal information. Our platform uses SSL encryption technology to keep all data transmissions secure.
6.1 Technical Safeguards
- SSL/TLS encryption used for all data transmissions
- Stored sensitive data is encrypted
- Firewalls and intrusion detection systems are active
- Regular security audits and testing conducted
- Two-factor authentication (2FA) available
6.2 Organizational Safeguards
- Only authorized staff have access to the information they need
- Staff receive regular training on data protection
- Data access is logged and monitored
- Third-party vendors comply with strict security agreements
In the event of a data security breach, go111 will notify affected users as soon as possible and take immediate action to limit the damage.
Data Retention and Deletion
go111 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected or to meet legal obligations.
Account Information
Retained while the account is active and for a defined period after closure in accordance with legal requirements.
Transaction Records
Records of financial transactions may be retained for an extended period as required by financial regulations and for audit purposes.
Communication Records
Customer service conversations and complaint records are retained for quality control and dispute resolution.
Once the purpose has been fulfilled, we securely delete or anonymize your personal information so that you can no longer be identified from it.
Your Data Rights
go111 respects your rights over your personal information. You may exercise the following rights:
8.1 Access
You have the right to know what information we hold about you and to receive a copy of that information.
8.2 Correction
If any information we hold about you is inaccurate or incomplete, you may request that it be corrected.
8.3 Deletion Request
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
8.4 Objection to Processing
You have the right to object to the processing of your information for specific purposes such as marketing communications or profiling.
8.5 Withdrawal of Consent
You may withdraw any consent you have previously given at any time. However, processing carried out before the withdrawal of consent will remain lawful.
To exercise these rights, contact us at [email protected] or get assistance from our team via 24/7 live chat.
Protection of Minors' Information
go111 is an adult gaming platform. Our services are for those aged 21 and above only.
We do not knowingly collect personal information from anyone under the age of 21. Age is verified at registration, and if a user is found to be a minor, their account is immediately closed and the relevant information is deleted.
If you become aware that someone under the age of 21 has registered on our platform, please let us know at [email protected].
Contact and Complaints
If you have any questions, comments, or complaints about this privacy policy, please get in touch with us.
Contact Methods
Complaint Process
To report any privacy-related complaint, please email us with "Privacy Complaint" as the subject. We take every complaint seriously.
Policy Changes and Updates
go111 reserves the right to change this privacy policy at any time. In the case of any significant changes:
- The update date on this page will be changed
- Registered users will be notified by email of important changes
- If you continue to use the platform after any changes, you will be considered to have accepted the new policy
- We may be able to provide previous versions of the policy upon request
We recommend that you visit this page regularly to stay informed about the latest updates. You are also advised to read go111's Terms and Conditions and Responsible Gaming policy as well.