go111 Terms and Conditions

go111 (hereinafter referred to as the "Platform", "we" or "us") is a provider of online gaming and sports betting services. These terms and conditions define the legal relationship between go111 and its users ("you", "member").

All services of go111 are intended exclusively for adults aged 21 years or older. Opening an account by minors is strictly prohibited.

These terms are written in English and are intended for users in Bangladesh. All provisions of this document must be read in conjunction with go111's Privacy Policy and Responsible Gaming Policy.

go111 reserves the right to update or change these terms and conditions at any time. If you continue to use the platform after any changes, you will be considered to have accepted the new terms.

Without an active and valid account on go111, it is not possible to participate in any financial transactions or gaming activities. The following terms apply to account registration:

2.1 Eligibility Requirements

• The applicant must be 21 years of age or older.
• The applicant must be a resident of Bangladesh or an approved region.
• Each individual may open only one account.
• All information provided must be completely true, accurate and up to date.

2.2 Registration Process

The name, phone number and identity information provided during account registration must all belong to the same person. The mobile banking number (bKash, Nagad, Rocket or Upay) used to make deposits must be registered in the account holder's own name.

2.3 Account Security

You are fully responsible for the security of your account. Never share your password with anyone. If you suspect any unauthorized access, notify the go111 support team immediately.

go111 reserves the right to verify the identity of all users. Verification may be mandatory before processing withdrawals or for transactions exceeding certain limits.

3.1 Required Documents

• Identity Document: National Identity Card (NID), passport or birth registration certificate.
• Proof of Address: Utility bill or bank statement (issued within the last three months).
• Payment Method Verification: Details of the mobile banking account used.

3.2 Verification Timeline

After the required documents are submitted, go111 generally aims to complete verification within 1 to 3 business days. However, this timeframe may vary depending on circumstances.

Withdrawals may be temporarily suspended until verification is complete. Normal gaming activities may continue during this time.

4.1 Approved Payment Methods

go111 currently supports the following mobile banking methods:

• bKash: The most widely used mobile banking service in Bangladesh.
• Nagad: The mobile financial service of the postal department.
• Rocket: The mobile banking service of Dutch-Bangla Bank.
• Upay: The digital payment service of United Commercial Bank.

4.2 Deposit Terms

• The minimum deposit amount for each method is ৳300.
• The depositing account and the go111 account must be in the same person's name.
• Deposits through third parties are strictly prohibited.
• After a successful deposit, the balance is generally updated within a few minutes.

4.3 Withdrawal Terms

• The minimum withdrawal amount is ৳1,000.
• Withdrawals will be processed through the same method used for the deposit.
• Standard withdrawals take 10–45 minutes to complete.
• Withdrawals may be temporarily suspended if bonus wagering requirements have not been met.
• go111 reserves the right to hold withdrawals if account verification has not been completed.

4.4 Transaction Cancellation

Once a deposit request is completed, it cannot be cancelled. A withdrawal request may be cancelled before processing begins. If there is a problem with any transaction, notify the go111 support team immediately.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳20,000. For example, if you deposit ৳10,000, you will receive an additional ৳10,000 bonus, making your total balance ৳20,000.

5.2 Wagering Requirements

Before withdrawing bonus funds, you must place bets totalling 20 times the bonus amount. Example: for a ৳1,000 bonus, you must complete a total of ৳20,000 in bets.

• A specific time limit may apply for meeting wagering requirements.
• If the requirements are not met within the time limit, the bonus and any associated winnings will be cancelled.
• The contribution of certain games may differ when bets are placed using bonus balance.

5.3 General Bonus Rules

• go111 reserves the right to modify, suspend or cancel any bonus offer.
• Bonuses are for genuine betting activity only, not for transferring account balances.
• If bonus misuse or fraudulent activity is proven, all bonuses will be forfeited.
• Claiming multiple bonuses from the same household or the same IP address is prohibited.

5.4 Reload Bonuses and Promotional Offers

go111 runs special promotional offers for existing members from time to time. Each offer will have its own terms and conditions, which will be clearly stated in the offer details. Standard wagering terms will apply unless otherwise specified.

All games available on go111 are operated by third-party software providers. Each game has its own rules, and you should read the game instructions before playing.

6.1 Fair Play Guarantee

The outcome of all games on go111 is determined by a Random Number Generator (RNG), which is completely impartial and fair. go111 ensures fair play as a safe and reliable platform.

6.2 Technical Issues

• If the internet connection is lost, the outcome of any active bet will be determined according to the data saved on the server.
• If an incorrect result is displayed due to a software error, go111 reserves the right to cancel the relevant transaction.
• If a game remains incomplete due to a technical issue, go111 will conduct a proper investigation and make efforts to protect the user's interests.

6.3 Maximum Bet Limits

Maximum bet limits are set according to each game and situation. go111 reserves the right to change these limits at any time. If unusual betting patterns are detected, account activity may be restricted.

6.4 Special Sports Betting Provisions

The following apply when placing bets on cricket, football, kabaddi and other sports:

• If a match is cancelled or postponed, bets will be refunded.
• For live betting, the final result determined by go111 must be accepted.
• If odds change before a bet is confirmed, the latest odds will apply.

The following activities are strictly prohibited on the go111 platform:

• Multiple Accounts: The same person operating more than one account.
• Bonus Abuse: Attempting to gain unfair advantage from the bonus system.
• Money Laundering: Using the platform for the purpose of processing illegal funds.
• Fraud: Attempting to manipulate game outcomes or any form of cheating.
• Third-Party Use: Operating an account on behalf of someone else or through a proxy.
• Automated Tools: Using bots, scripts or automated software.
• Match Fixing: Any attempt to predetermine or influence the outcome of a match.
• False Information: Providing false or forged documents during the registration or verification process.

go111 monitors suspicious activity and may be obligated to notify the relevant authorities when necessary.

go111's VIP program has 5 levels. Each level offers weekly cashback and special benefits. Advancement to a higher level is determined by the user's regular activity and loyalty to the platform.

8.1 VIP Levels & Benefits

• Bronze: Up to 0.2% cashback per week.
• Silver: Up to 0.4% cashback per week.
• Gold: Up to 0.6% cashback per week.
• Platinum: Up to 0.8% cashback per week.
• Diamond: Up to 1.0% cashback per week.

8.2 VIP Rules

• Cashback is automatically credited to your account every week.
• go111 reserves the right to change VIP level criteria and benefits.
• VIP benefits may be revoked in the event of a rule violation.
• Wagering conditions may also apply to VIP cashback.

go111 places the highest priority on protecting users' personal information. The platform uses SSL encryption technology to keep all data transfers secure.

9.1 Data Collection & Use

go111 collects only the information necessary to provide its services. Personal data is not sold or transferred to third parties. For more details, please read our Privacy Policy.

9.2 Account Security Responsibilities

• Use a strong and unique password.
• It is advisable to change your password regularly.
• Do not share your account details with anyone else.
• If any suspicious activity is detected, notify go111 immediately.

go111 is not responsible for unauthorized access to an account resulting from the user's own negligence.

go111 believes in responsible gaming and provides various tools to protect users. To learn more, visit our Responsible Gaming page.

10.1 Self-Exclusion Feature

If a user feels they are experiencing a gaming problem, they can contact the go111 support team to temporarily or permanently close their account.

10.2 Setting Betting Limits

Users can set their daily, weekly, or monthly deposit limits. Once a limit is set, it takes a short time to come into effect, but increasing it requires a specific waiting period.

10.3 Protection of Minors

Access to go111 is strictly prohibited for anyone under the age of 21. If an account belonging to a minor is discovered, it will be closed immediately and all balances will be forfeited.

go111 always strives to maintain the quality of its services. However, go111's liability will be limited in the following circumstances:

• Third-party errors: go111 is not responsible for technical errors caused by game software providers.
• Network issues: go111 is not responsible for problems with internet connectivity or telecommunications infrastructure.
• Unforeseen circumstances: go111's liability is limited in the event of natural disasters, cyberattacks, or other unforeseen events.
• User error: go111 is not responsible for losses caused by providing incorrect information or neglecting account security.

11.1 Service Interruptions

go111 reserves the right to temporarily suspend services for maintenance, upgrades, or technical reasons. During such times, go111 will make every effort to provide a fair resolution for any bets in progress.

11.2 Dispute Resolution

In the event of a dispute, please contact the go111 support team directly in the first instance. All dispute resolution decisions made by go111 will be considered final.

go111 reserves the right to amend, update, or change these terms and conditions at any time. For significant changes, go111 will endeavor to notify users in the following ways:

• Displaying a notice on the site's main page.
• Sending a notification to the registered email address.
• Displaying a pop-up message at the time of login.

If you continue to use the platform after changes take effect, you will be considered to have accepted the new terms and conditions. If you do not agree to the new terms and conditions, please contact the support team to close your account.

12.1 Interpretation of Terms

If there is any disagreement over the interpretation of any provision of these terms and conditions, go111's interpretation will be considered final. This document has been prepared in the Bengali language and the Bengali version shall be considered the official version.