🛡️ Safe Gaming

go111 Responsible Gaming — Your safety is our priority

go111 believes that an enjoyable gaming experience should always be safe and controlled. Use features like deposit limits, self-exclusion and time-outs to build a healthy gaming lifestyle.

21+

For ages 21 and above only

Gaming at go111 is strictly for adults. We ensure that no minors can access our platform. Age verification is mandatory during registration.

Our Commitment

go111 is committed to creating a safe and enjoyable environment for players in Bangladesh. We believe that responsible gaming is the key to long-term enjoyment.

Important: Gaming is for entertainment — not as a source of income. Every player should set their own budget and enjoy within that limit.
Time Management: Be aware of how much time you are spending on gaming. Take regular breaks and spend time with family and friends.

Our Protection Tools

go111 provides several effective protection tools to help you stay in control of your gaming. Use them to maintain healthy gaming habits.

Deposit Limit

Set a maximum deposit limit on a daily, weekly or monthly basis. Once a limit is set, it takes effect immediately. Lowering a limit is instant; increasing it is subject to a waiting period.

Time-Out

Temporarily pause your account for a set period — from 24 hours up to 30 days. During this time you will not be able to log in or place bets, but the account will not be permanently closed.

Self-Exclusion

Choose self-exclusion if you need a long-term break. You can close your account for anywhere from 6 months up to permanently. No promotional communications will be sent during a self-exclusion period.

Wager Limit

Set the maximum amount you can bet within a given period. This tool protects you from going beyond your budget.

Loss Limit

Decide in advance the maximum amount you can lose in a given period. When the limit is reached, your session is automatically ended, helping you avoid unnecessary losses.

Help and Advice

If you have any concerns about your gaming, contact our 24/7 Bengali live chat support. Our team is always ready to help you set up the right tools and provide the guidance you need.

Warning Signs of Problem Gaming

Problem gaming can be hard to recognise. If you notice any of the signs below, seek help immediately.

If even one of the following signs applies to you, take a break and seek help.
  • You are spending more than your budget and placing more bets to chase losses
  • You are neglecting work, family or sleep because gaming is on your mind
  • You are trying to stop gaming but cannot
  • You are betting with borrowed money or household funds
  • You are lying to or hiding things from loved ones about your gaming
  • You feel anxious or irritable when you are not playing
  • Losses from gaming are causing you distress or depression

The Golden Rules of Healthy Gaming

Following these simple principles will keep gaming enjoyable and safe at all times.

  • Only play with money you can afford to lose without affecting your daily life
  • Set time and money limits in advance and stick to them strictly
  • Treat gaming as entertainment — not as a way to earn a living
  • Avoid gaming when you are angry, sad or under stress
  • Take regular breaks and spend time on other hobbies and activities
  • Keep track of your gaming history and spending
  • Never place extra bets to try to chase a loss

How to Use the Protection Tools

Activating protection settings at go111 is straightforward. Follow the steps below.

01

Log in to your account

Log in to your go111 account and click the profile icon in the top right corner.

02

Open Responsible Gaming settings

Find the "Responsible Gaming" option in the account menu and enter it.

03

Set the limits you need

Set your deposit limit, loss limit or wager limit. Choose the amount and time period (daily / weekly / monthly).

04

Enable Time-Out or Self-Exclusion

If you need a break, select the Time-Out or Self-Exclusion option. No promotions will be sent to you during a self-exclusion period.

05

Confirm your changes

Confirm your chosen settings. Lowering a limit takes effect immediately; increasing a limit is subject to a waiting period.

06

Contact us if you need help

For any issues, contact our 24/7 Bengali live chat support. Our team will guide you in the right direction.

Protecting Minors

go111 strictly ensures that no one under the age of 21 can use this platform. Age verification is mandatory during the registration process.

If you have children or teenagers at home, use parental control software on your devices. Tools such as Net Nanny or CYBERsitter are effective for blocking access to online gaming sites.

🔐 Age Verification

No account can be created without mandatory age verification at registration.

📵 Parental Controls

Keep parental controls enabled on your devices and keep them out of reach of children.

🚫 No Account Sharing

Never share your login details or account with anyone else.

📢 Report Suspicious Access

If you suspect a minor has accessed the platform, notify support immediately.

Advice for Parents

  • Use strong passwords on all your gaming accounts
  • Log out after every session
  • Keep a PIN or biometric lock on your devices
  • Do not save your bank card or bKash details on the device
  • Have an open conversation with your children about the risks of online gaming

Help and Contact

You do not have to face gaming problems alone. go111's support team and other organisations are here for you.

go111 Live Chat Support

Our Bengali-speaking support team is available 24 hours a day, 7 days a week on live chat. Start a chat now for help with responsible gaming settings or self-exclusion.

Contact by Email

Email us for any responsible gaming requests or concerns. We will respond as quickly as possible.

[email protected]

Professional Help

Do not hesitate to seek professional mental health support to deal with gaming addiction. The national mental health helpline and counselling services are there for you.

What happens during self-exclusion?

During self-exclusion, logging in to your account, placing bets and making deposits are completely suspended. go111 will not send any promotional messages or offers during this time. Any balance held before the self-exclusion can be withdrawn once the period ends.

When does self-exclusion end?

When the self-exclusion period expires, you will need to reactivate access yourself. A waiting period applies before reactivation so that you can make a considered decision. Permanent self-exclusion can never be reversed.

Enjoy safely,
play responsibly

Have fun at go111 — slots, cricket betting, fishing games and much more. Check the FAQ or contact support for any questions.